WHOLESALE CONDITIONS

The minimum wholesale order is £100. The payment on receipt of invoice is required for first 3 orders then you are offered 30 day terms. Please place your orders by Monday midnight so that we can ensure the smooth process and quick delivery.

PLACING THE ORDER

After placing your order through the Orderspace portal confirmation email will be sent, followed by an invoice through Xero. You can pay through GoCardless Direct Debit or via BASC. Dispatch notification will be sent through DPD when the order is completed. 

We will be in touch in case there's an issue with your order (coffee out of stock, etc.). If you don't hear from us, please do not hesitate to email orders@campbellandsyme.co.uk or call the roastery on 01923510190.

ROAST DAYS & ROAST POLICY

We roast from Monday – Thursday for wholesale orders for dispatch on Tuesday & Thursday.

• Orders placed by Monday midnight are roasted for delivery on Wednesday (DPD, London) and Thursday (Hertfordshire).

• Orders placed by Wednesday midnight are roasted for delivery on Friday (DPD only).

We roast coffees throughout the week, aiming to fulfil orders as quickly as possible. Therefore your order might be roasted on the day of ordering up to 7 days prior to ordering. We recommend resting our coffee at least 7 days from roast before brewing. 

SHIPPING UK

UK delivery is free for orders over £200.00, otherwise £12+VAT. 

*We reserve the right to alter your shipping if Orderspace does not calculate this correctly upon generating your order.

SHIPPING EU

Minimum order to EU is £350 with £30 shipping charge, orders over £600 are eligible for free shipping. 

*We reserve the right to alter your shipping if Orderspace does not calculate this correctly upon generating your order.